Shipping Policy

Shipping & Delivery

Shipping Policy

Everything you need to know about how we get your order to you

Order Processing Time

All orders are processed within 2–3 business days. Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking number.

Orders are not shipped or delivered on weekends or holidays.

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Shipping Locations

We ship from multiple fulfillment centers for faster and more reliable delivery:

Some items are shipped from our US warehouse
Other items are shipped from our international fulfillment center

This allows us to offer better availability and shipping performance worldwide.

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Shipping Destinations

We currently ship to:

United States
Canada
European Economic Area (EEA)
Worldwide

Estimated Delivery Times

Delivery time includes processing and transit:

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US & Canada
8–14 business days
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EEA (Europe)
8–14 business days
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Worldwide
8–14 business days

Delivery times are estimates and may be affected by customs, weather conditions, or carrier delays.

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Shipping Costs

🎉 Free Shipping on all orders over $60 USD

Shipping costs for orders under $60 are calculated at checkout based on your location and selected shipping method.

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Tracking Information

Once your order is shipped, you will receive a tracking number by email. Tracking details are usually available within 24–72 hours after shipment.

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Customs & Import Fees

We cover all customs and import fees. You will not be charged any additional customs duties upon delivery.

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Incorrect Address / Undeliverable Packages

If you entered an incorrect shipping address, please contact us as soon as possible. If the order has not yet shipped, we will update the address for you.

If the package is returned to us as undeliverable, a refund will be issued only after the item is returned to our warehouse. Reshipping fees may apply in case of an incorrect address provided by the customer.

📧 Contact us immediately at: community@nooksaga.com

📬 Contact Us

For any shipping-related questions, we are happy to assist you.

community@nooksaga.com